fbpx
Loading...
Frequently asked questions2019-05-29T07:26:14+00:00

FREQUENTLY ASKED QUESTIONS

Here you will find the answer to the most frequently asked questions we receive. Can not find the answer? Please contact us by clicking here.

Can I cancel my ticket?2019-05-08T14:45:04+00:00

You can cancel everything except your ticket. However, you can resell it, the ticket is not personal. One tip is to put it up for sale in the participant group on facebook. 

See full cancellation policy under "Terms and Conditions" on this page.

How does parking work?2019-05-08T14:44:49+00:00

When you book your ticket, you can add parking to the booking system, it is free for all participants. You will receive the ticket when you check in on site. The parking lot is approximately 50 meters from the campsite and 250 meters from the loading beach.

Where can I put my kayak?2019-05-08T14:44:45+00:00

You can put your kayak by your tent at the campsite or let it stay down on the beach where the loading site is. If you leave it at the beach, it must be pulled up on the lawn so that others may load their kayaks at the beack. The castle security will watch the area a few times a night, however, all storage is at your own risk.

Do I have to have my own kayak?2019-05-08T14:44:41+00:00

There is no problem getting to the kayakevent without your own kayak, you can rent it from Naven Outdoor Experience. Keep in mind that you must prebook this!

How much experience do you need to be able to participate?2019-05-08T14:44:37+00:00

Läckö kayakeventf is suitable for everyone, from the one who has paddled for 30 years to the one who has just sat in a kayak once before. We recommend that you have tried to paddle before, however, there has been a total beginner paddlers before. Our tours and courses have different degrees of difficulty, take a look at the description of them to find something that suits you. Paddle people are very welcoming and you will get the help you need!

När kommer 2020 års program ut?2019-07-01T14:05:44+00:00

Vi jobbar så hårt vi kan med att få klart programmet inför 2020 års träff. Planeringen börjar i oktober 2019, målet är att få ut det fulla programmet senast 1 maj 2020.

Terms and conditions2019-05-08T14:44:29+00:00
Booking and payment
Booking is made via our online booking. Your booking is binding once made, you pay with your debit card. Once you have done this, your place on Läckö Kajakträff is reserved. When you book, you pay the full amount. 
Cancellation
Kayak tickets are non refunable. They are not personal so you can sell the tickets to someone else. 
Food & accommodation - If you cancel June 21 2019 or earlier, we will refund 100% of the total amount. If canceled from 21 June to 26 June 2019, we will refund 50% of the total amount. If canceled later, no refund will be made. If you fail to cancel, no refund is made. 
Cancellation is made via email to info@lackokajaktraff.se 
Liability and insurance
All kayaking during the event is at your own risk. Kayaking is considered to go under the same rules as any leisure boat. It is your responsibility to paddle in accordance with applicable maritime regulations. 
You are responsible for having your own insurance in case of an accident.
Liability and insurance2019-05-08T14:44:24+00:00
All kayaking during the event is at your own risk. Kayaking is considered to go under the same rules as any leisure boat. It is your responsibility to paddle in accordance with applicable maritime regulations. 
You are responsible for having your own insurance in case of an accident.
Can I parkthe caravan / RV in the same place as the tents?2019-05-08T14:44:18+00:00

No, the tent campsite we use during the event is only for tents. This is because Läckö Castle has been working for many years to get to a nice meadow, so vehicles are not allowed on this campsite. The caravan / RV camp is 200 meters from the tent site.

Can I bring my children?2019-05-08T14:44:12+00:00

Everybody is welcome to the meeting, but we will not have any adapted children / youth trips. Are you unsure whether it is appropriate for your child to come along, please contact us so we can discuss this.

Can I drive by car to drop off my kayak?2019-05-08T14:44:06+00:00

Unfortunately, there is no car ban for private cars in Läckö Castle area. But there will be carts and kayak-wheelies for transporting your kayak and packing to the beach and campsite.

How do I book the different courses and group paddles?2019-05-29T07:27:20+00:00

När du genomför din bokning får du ett mejl men information om hur du bokar dig på turerna och kurserna i programmet.

I want to add or remove something on my reservation, how do I do that??2019-05-08T14:43:57+00:00

If you want to change something on your booking, add or remove extra bookings, please email us and we will assist you. Unfortunately, our booking system does not support you to change this yourself, we are working on it.

I want to work during the event!2019-07-01T13:58:33+00:00

Vi tycker det är superkul med alla som vill hjälpa till under träffen! Om du är intresserad kan du mejla oss på info@lackokajaktraff.se. We offer ticket, tent spot and dinners for those who help as a leader during the weekend.